At 888bets Angola, we are committed to promoting responsible gambling and ensuring that all our players enjoy a safe and sustainable gaming environment. Gambling should be a fun and entertaining experience, and we work hard to protect those who may be at risk of gambling-related harm.
Problem gambling exists when gambling leads to negative consequences that can affect a person’s:
Personal life – stress, anxiety, depression, or poor health
Work or studies – job loss, absenteeism, low performance
Finances – debt, bankruptcy, or loss of assets
Legal standing – involvement in theft, fraud, or scams
Relationships – family neglect, domestic violence, or relationship breakdowns
Community – pressure on charities and public services
Gambling is strictly restricted to individuals aged 18 and above. Our Terms and Conditions and the "Minor Protection" policy clearly state that minors are not permitted to open or operate an account.
All new customers must confirm their age and agree to identity verification.
We request identity documents when betting volume exceeds the equivalent of $1,000.
Accounts remain blocked for withdrawals until verification is completed.
Any misuse of another person’s identity by a minor will trigger our investigation and enforcement procedure.
We require all customers to be of legal capacity to bet with us. However, we understand that some individuals may be affected by mental health issues or other vulnerabilities.
If our team identifies signs of mental distress during communication, our Vulnerable Customer Procedure is activated immediately.
888bets Angola offers several tools to help players stay in control:
Take a quick quiz to evaluate your gambling behaviour and understand your risk level. You’ll find the link in our Responsible Gambling section.
Set limits on how much you deposit, stake, or the amount of time you spend gambling:
Deposit Limits – Daily, Weekly, or Monthly
Stake Limits – Limit how much you wager on Sports or Casino
Session Limits – Restrict your gambling time per login session
You can update these limits anytime in your Account Settings > Limits.
Pause your account for 12 hours up to 6 months. During this time, you can log in and withdraw funds but cannot place bets or receive promotions. The account reactivates automatically when the period ends, or you can request an early reactivation with a 7-day waiting period.
If you’re experiencing gambling harm, you can self-exclude for 6 months, 1 year, 2 years, 3 years, 5 years, or permanently. During this time:
Your account is fully locked
You’ll receive no marketing communications
You cannot create new accounts
Reactivation or extension must go through our Customer Support team.
Follow these tips to gamble safely:
Gamble for entertainment, not income
Only gamble what you can afford to lose
Set limits on time and money before you start
Never chase losses
Don’t gamble when stressed, upset, drunk, or distracted
Take regular breaks and enjoy other hobbies
Seek help if you feel you’re losing control
Visit our Responsible Gambling FAQs for more guidance.
You’ll find a link to our full Responsible Gambling Policy in the website footer. This includes local support organisations under the Further Help section.
888bets Angola actively monitors gambling behaviour using specific triggers like:
Bet frequency or stake increases
Sudden changes in deposit limits
High gambling time or erratic play
Self-exclusion history or net loss
If we identify concerning behaviour, we may:
Send educational emails
Prompt a customer to respond and reflect
Call the customer directly
Recommend a tool or self-exclusion
Escalate to our Senior Management team
All interactions are documented in our system.
In serious cases where a customer expresses intent to self-harm or shows distress (including on social media), our trained staff follow a dedicated intervention process to provide immediate support and escalate where necessary.
Every relevant team member receives ongoing responsible gambling training to:
Spot signs of gambling harm
Have supportive and effective conversations
Suggest tools or support services
Log every interaction securely
Escalate cases appropriately
Training is delivered upon onboarding, updated as needed, and refreshed at least annually.
If you ever feel like gambling is no longer fun, we urge you to use our tools or reach out to our support team. Help is always available.